Tuesday, January 29, 2013

Watch Out For New Credit Card Fees

How many times have you gone to a retail store, usually small, or a gas station, and when you were going to use your credit or debit card, they charged you an additional fee?  ARCO gas stations are famous for their 35¢ charge for using a debit card. Those fees are completely legal.  But, charging to use your card as a credit card, those charges that merchants sometimes hit you with, has been illegal -- until now.  In January, merchants can now charge fees or surcharges when you purchase something from them with a credit card.

In the summer of 2012, the major credit card companies finally settled a lawsuit to the tune of $7.2 Billion dollars, yes, with a "B" for not playing fair on their credit card charges with all merchants.  However, part of the fine print of the settlement now allows merchants to pass on that surcharge to us, the consumers.  It may be in the form of a percentage of the sale, something like 1.5% - 3% or a set amount of some small amount similar to ARCO's 35¢ fee or Carl's Jr.'s fee of 75¢ to $1.50 per debit card transaction. The bad thing is, these fees start out small, mostly like nuisance fees, but over time, since its now legal to charge them on credit card purchases, I don't doubt we will see merchants slowly raise them up, up, up.

Many of the larger merchants, like WalMart, have publicly stated that they are not going to pass that surcharge on to the consumer.  But, there's no doubt that there will be many of the smaller local merchants all over the country imposing it on their clientele.  I have no doubt because though it has been illegal for years, there are some small stores and gas stations that I go to that have always charged the fee whether it is debit or credit.  Me and my big mouth, I always tell them that its illegal to charge it when I'm using credit.  Its a violation of their merchant agreement with the credit card issuers, and it is a violation of law in my state.

Most states are going to allow this surcharge to be passed on to the consumer but there are 10 states that have laws in place already and they are not changing those laws to accommodate merchants, even with this court approved settlement agreement.  The ten states that will still outlaw passing on the surcharge to consumers or charging consumers a "convenience" fee are:
  • California
  • Colorado
  • Connecticut
  • Florida
  • Kansas
  • Maine
  • Massachusetts
  • New York
  • Oklahoma
  • Texas 
 I'm in California. The law that makes this kind of activity illegal is California Civil Code 1748.1(a) and it says this:  
      "No retailer in any sales, service, or lease transaction with a 
       consumer may impose a surcharge on a cardholder who elects 
       to use a credit card in lieu of payment by cash, check, or 
       similar means.  A retailer may, however, offer discounts for 
       the purpose of inducing payment by cash, check or other 
       means not involving the use of a credit card, provided that 
       the discount is offered to all prospective buyers."

So, if you're in one of the above states, look for this law in your state's civil code.  If you are charged that fee illegally, and you want to do something about it, you can contact your state Attorney General or you actually have the right to sue for actual damages x 3 plus attorney and litigation fees.  Most people won't want to sue over such a small amount, I imagine, but contacting the state Attorney General, oh, and you can contact your credit card company and dispute it and complain to them as well, and that merchant will get in trouble.  They will get a warning at first, but repeat offenders may actually lose their privilege of accepting plastic payments, which will probably negatively affect their business.

You can also fight back by not using credit in those retail locations that legally or illegally charge that fee and going somewhere that allows you to purchase something without penalizing you for paying with  your credit card.  I use my debit card as a credit card but I've stopped using the major credit cards for a number of years now.  They just make too much money for nothing.  They illegally issue credit (when they are banks, its against the law for banks to lend credit) and they violate the Truth in Lending Act (TILA), Regulation Z, and further, they just create the money out of thin air, monetize your signature on your credit application and sell it, without ever giving you or crediting you the money they made off of it.  Then, they charge you to use your own money (yes, they didn't lend you a dime, and they made money before you even got the "credit" by selling YOUR signature), and then add interest charges, late charges, over the limit charges, fees for making your monthly payment, and if you're late, they put a strike against your credit.

 So, this is just a heads up on some new expenses you will probably start incurring this year, thanks to the greed of the credit card companies.  They are the ones that charge merchants and they pass it on to you so that their businesses don't suffer. Big banks and credit card companies, always finding ways to stick it to the little people and get richer and richer. Please don't take my opinion on being rich wrong. I thoroughly believe people should work hard to make as much money as they want and they should be able to keep it or spend it however they choose.  I just have a major problem with the way banks and credit cards make their money and am against bailouts for them when they don't need them, the consumers do. The consumers are the ones footing the bailout bill in the end also.  Besides, they have the ability to create "money" out of thin air, pretty much whenever they want, so I just have no pity for them at all.


If you're not going to be feeling these surcharges and fees because your credit cards are in collections or charged off and you can't pay them, read some of my other posts about disputing those collection accounts and collection agencies. You can repair your credit. You can restore it to where it was before so that you can get credit again.  You may think that you actually owe these credit card debts and somehow have to find a way to pay them. Please look through my blog and read the posts that will help you.  

As always, if you have questions or comments to make, feel free to hit the comment button below. If you need help with your credit, you can email or call me anytime.  That contact information is a the top right side of this page. I would love to be able to help in any way I can.

Wednesday, January 23, 2013

Removing 3rd Party Collections From Your Credit Report

The most common negative credit that I see on credit reports are "collection" accounts.  If you have them, you are part of the majority.  There are a number of reasons to get them off of your credit. First, they're bad.  Who wants bad stuff on their credit report?  But here's a few other reasons: 
  • They lower your FICO score
  • If you pay them, they are still bad
  • If you don't pay them and try to get a mortgage, you will have to pay them
  • If you refinance your house, escrow will take part of the money and pay them
  • Your interest rates on new credit, auto loans, house loans, refi's, etc. will be higher
  • And the most important one in my opinion -- YOU DON"T OWE THEM ANYTHING!!
One of the problems with collections is if they can't collect from you, they leave bad and negative information on your credit report, but then they sell it to another collection company and the harassment and negative reporting on your credit report starts again.  They ding your credit with non-permissible pull inquiries, then they go and claim you have an outstanding debt with them and drop your FICO score some more.  Some will even sue you.  You need to get them OFF!

It starts with Validation.  If and when you receive a letter from a collection agency, you need to respond right away.  Write a letter to them, preferably within 30 days, disputing the alleged debt.  Tell them you are not asking them to Verify (as in name, address, etc.) being correct. You are challenging the validity of the alleged debt and they need to send proof that you owe them.  Send your letter to them certified mail with return receipt.  It costs you about $5 - $6 bucks but its worth it.

If you did not receive a letter from the collection agency and you found out about it because you saw it on your credit report, when you write the letter, tell them that you have received a recent copy of your credit report and were stunned to find out that they have put false information on it.  Then you follow through with demanding validation and that you're not requesting verification.  The credit report should have their contact information on it - mailing address, not phone number.  You NEVER want to talk to them on the phone.  They are trained to intimidate, pressure you, get money out of you, get you to admit something, any and everything they can, and intend to and usually do, control the conversation.  You do NOT want this scenario.  Stay off the phone and keep all communications in writing.

After you get the green card back from your certified letter, now you can dispute with the credit bureaus.  Collectors are not allowed to verify with credit bureaus until they provide validation.  Remember, validation means proof, real proof that you owe them.  Proof is not some bill or computer generated statement with your name and their account number on it.  Proof is an actual contract between you and them, that you actually signed and they actually signed.  It is documentation of monies given to you with an accounting of every cent used, every cent paid, every bit of interest applied, and the date any of those events occurred.  

They may claim you had an original account with some other party and they have been assigned the right to collect it.  They need proof of everything about that as well. They need the original contract between you and the original creditor with your true signature and a qualified employee of that original creditor, they need the full accounting, they need to provide proof of the assignment or the purchase they made from the original creditor.  

I really need to make a comment here about original creditor information requested from a 3rd party collector.  I mainly ask for it just to force them to do some work.  Personally, I don't give a rip if they can provide it or not.  If not, they go away a bit faster, but since they are not on the original contract you allegedly signed with the original creditor, they have nothing and you owe nothing.  3rd party collectors are NOT ON ORIGINAL CREDITOR CONTRACTS!  Therefore, you OWE THEM NOTHING, NADA, ZERO, ZIP, ZILCH!

Remember this and quote this when they try to claim they have rights to collect:
The right of subrogation does not exist for a stranger to the transaction.  73 AmJur 2nd, Section 90.  

Now I will explain this in common, easy to understand language. "Subrogation" means to substitute. "Does not exist" means is not allowed. "Stranger to the transaction" means someone or some entity not on the original contract.  So, here we go again in easy to understand wording:
There is no right to substitute someone or some entity that was not on an original contract. It is not allowed. 
 Now, this includes attempts to collect based on assignment, sale/purchase, or trade.  See?  The collector cannot substitute himself to collect money because he believes he was assigned the task or he purchased the bad debt, or traded some bad debt for a different bad debt.

Now, in order to get the bad or negative credit off your credit report, you have to dispute with the bureaus.  I generally don't recommend saying "its not mine" because you want to save that one for a last resort and if you do, they'll usually put fraud alerts on and want you to provide some identity theft stuff to them.  However, you can say it in a way that gets the same message across.  You can say, "I have never done business with this company and I have no idea who this company is."  You can almost always find plenty of other errors in the way they report as well.  They usually say you have late payments or your date of last activity was prior to the account being open.  An account has to be open before you can be late on it -- common sense there! Challenge dates, challenge amounts, challenge the account number, but only challenge 1 error at a time.  If you keep challenging the same thing or things with every dispute, they will send you the dreaded "frivolous" letter and refuse to re-investigate. 

If the collection company obeys the law, they will not verify with the credit bureaus because they haven't provided validation.  That is the best possible scenario.  It happens many times.  But, there are also many times that they just ignore the law and verify again.  You will need to send follow up letters to the collectors and follow up letters (repeated disputes) to the bureaus if they don't come off right away.  Don't expect them to come right off, right away because they are all scum.  Expect to fight. Expect to have to wear them down. But, be pleasantly surprised and proud of yourself for fighting back when they do come off.  Its a wonderful feeling and a beautiful sight!

If there is more information you need me to delve into on this subject, please leave me a comment below.  I will get it and I will respond.  I may even write a whole new post addressing your questions or different situations you need help with.  If someone posts a comment and you have a similar question, please add your comment too.  I want to be able to help as many people as I can.

If you are tired of dealing with these liars, thieves, scum sucking, extortionists called 3rd party collectors and debt buyers and are tired of the back and forth fight you have to stay on top of, I would love to assist you in the fight.  My partner and I have been at this successfully for 50 years combined.   I love the fight and am passionate about helping others get rid of the bad credit that is holding them back.  I get tons of emails about how my assistance has helped people get jobs, buy homes, cars, and start over.  I would love the opportunity to help you too!

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